Retailer Terms and Conditions

Search and Order

Searching is easy. We provide you will details and a complete list of titles to choose from. We list by title and category.  To order titles, simply choose the title and qty, along with terms on your order form. If you cannot find what you want then you can ask our staff to track it down for you, from a new release title to the rare and obscure. With our extensive knowledge, plus the resources of our suppliers in the US and UK, there’s very little we can’t find. Email us here.

Prices and availability

All prices are quoted in Australian dollars and noted if they are or are not Goods and Services Tax (GST) inclusive. For customers outside Australia, GST does not apply, and we will deduct the GST (one 11th of the advertised cost) before charging your account/credit card. Occasionally prices may change for reasons beyond our control and in this case we reserve the right to vary advertised prices. We will contact you to confirm delivery and pricing details before processing your order. Just email us here to make an inquiry and our staff will get back to you promptly.

Your Privacy

Trident Magazine Services undertakes to comply with the Privacy Act (1988) of the Commonwealth of Australia and relevant amendments. We guard the information you entrust us with and will not release your information to any third party without your permission, except where required to by law.

Packing and Post

Trident Magazine Services use Contracted Couriers, Australia post e-parcel and hand delivery for all deliveries within Australia. Our delivery fee within Australia is $6.95 up to 20kgs. International Postage is quoted prior to dispatch.

Returns

If a title is faulty in any way, e.g.damaged by freight, or the printing is illegible, Trident Magazine Services will replace the item at our cost provided it is returned within 30 days of placing the order. Return the order to our address below in the original packing and we will replace the title and refund your postage.

Newsletter

Our frequent retail newsletter highlights and details upcoming, new and popular titles . Retailers will be included in the newsletter, unless requested to be taken off the list. You can order titles online, by email or phone.

Contact Trident Magazine Services Pty Ltd

Tel: + 61 406 463 262 or email us here

Trident Magazine Services Pty Ltd:  PO BOX 232 NEUTRAL BAY, NSW 2089 AUSTRALIA